Handling Workplace Conflicts Course
Acquire essential HR skills for resolving workplace disputes. Master analysing conflicts, conducting impartial discussions, facilitating productive mediations, handling legal and image risks, and crafting follow-up plans to rebuild confidence, strengthen teams, and elevate organisational success. Ideal for leaders aiming to foster harmony and efficiency in Ghanaian work settings.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you with hands-on strategies to identify conflict origins, evaluate team dynamics, and manage legal plus reputation risks. Gain skills to gather case details, hold empathetic one-on-one sessions, facilitate organised group mediations, and develop solid action plans, monitoring tools, and communication approaches that rebuild teamwork and safeguard company results.
Elevify advantages
Develop skills
- Diagnose conflicts effectively: pinpoint root issues and HR risks swiftly.
- Conduct impartial individual discussions: question, hear, and record empathetically.
- Facilitate targeted mediations: establish rules, ease tensions, and finalise deals promptly.
- Develop robust action plans: include 4-week tracking, measures, and responsibility.
- Utilise NVC and interest-focused bargaining: settle matters justly and within law.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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