Performance Improvement Plan Course
Master the art of Performance Improvement Plans (PIPs) with this comprehensive course. Learn to diagnose issues, craft SMART goals from key KPIs, ensure legal and ethical compliance, coach managers effectively, and track progress using practical tools and templates to drive real performance gains.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Performance Improvement Plan Course teaches you how to identify root causes, set clear measurable targets, and turn KPIs such as CSAT, AHT, and error rates into straightforward 60-day SMART goals. You will learn to create fair and compliant PIP documents, steer clear of bias, uphold employee dignity, and implement ethical protections. Access ready-to-use templates, dashboards, scripts, and coaching resources to monitor progress, assist staff, and reach informed, properly recorded decisions.
Elevify advantages
Develop skills
- Diagnose performance issues: apply root cause analysis with real HR data.
- Design effective PIPs: write clear goals, timelines, and support actions fast.
- Protect your company: apply ethical, bias-aware, and legally safe PIP practices.
- Coach managers: script PIP conversations, handle pushback, and build buy-in.
- Track PIP results: use KPIs, templates, and dashboards to prove improvement.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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