Coaching Employees Through Difficult Situations Course
This course provides essential skills for coaches to handle difficult staff situations, including conflict management, feedback techniques, and documentation, leading to lasting performance improvements.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Coaching Staff Through Tough Situations Course equips you with practical tools to manage conflicts, resistance, and performance slumps confidently. Learn effective coaching and feedback approaches, organise one-on-one and group discussions, create ethical action strategies, document properly, and apply ready templates, scripts, and checklists to foster measurable, enduring behaviour shifts in a few targeted sessions.
Elevify advantages
Develop skills
- Empathy-driven coaching: use GROW, SBI, and DESC in quick, effective HR discussions.
- Mastering tough conversations: organise 1:1 sessions, establish goals, and maintain firm boundaries.
- Conflict resolution: facilitate secure joint meetings that calm tensions and restore trust.
- Action strategy development: create 4–6 week SMART plans, monitor advancement, and maintain improvements.
- HR-compliant record-keeping: employ templates, scripts, and logs for impartial, transparent documentation.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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