flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Debt Collector Training Course equips you with practical tools to handle overdue accounts confidently. You'll learn compliant communication, de-escalation techniques, and objection handling, create sustainable payment plans, and use portfolio segmentation to prioritise outreach. Gain mastery in contact strategies, legal requirements, quality assurance standards, and wellbeing practices to recover more debts while safeguarding customers and your organisation.
Elevify advantages
Develop skills
- Professional debt collection calls: handle objections, de-escalate tensions, and close deals quickly.
- Payment plan design: create compliant, affordable, and realistic repayment options.
- Portfolio risk analysis: segment accounts, score risks, and prioritise outreach efforts.
- Compliance mastery: apply FDCPA rules, contact limits, and documentation standards.
- Collections QA and ethics: monitor calls, protect borrowers, and prevent burnout.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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