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Debt Collector Training Course

Debt Collector Training Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

The Debt Collector Training Course equips you with practical tools to handle overdue accounts confidently. You'll learn compliant communication, de-escalation techniques, and objection handling, create sustainable payment plans, and use portfolio segmentation to prioritise outreach. Gain mastery in contact strategies, legal requirements, quality assurance standards, and wellbeing practices to recover more debts while safeguarding customers and your organisation.

Elevify advantages

Develop skills

  • Professional debt collection calls: handle objections, de-escalate tensions, and close deals quickly.
  • Payment plan design: create compliant, affordable, and realistic repayment options.
  • Portfolio risk analysis: segment accounts, score risks, and prioritise outreach efforts.
  • Compliance mastery: apply FDCPA rules, contact limits, and documentation standards.
  • Collections QA and ethics: monitor calls, protect borrowers, and prevent burnout.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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