Credit Control & Debt Collection Course
This course equips you with proven strategies for effective credit control and debt collection. Learn to implement 60-day workflows, build risk scores, design preventive policies, create payment plans, align sales and finance teams, and use professional communication to reduce DSO and recover cash faster with minimal disputes.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Gain practical skills in credit control and debt collection to boost cash flow and cut late payments. Master preventive credit policies, customer portfolio analysis, payment behaviour review, and risk scoring. Develop professional communication techniques, realistic payment plans, and a 60-day collections process with KPIs, tools, and templates for immediate use.
Elevify advantages
Develop skills
- Build efficient 60-day collection workflows with reminders, holds, and escalation steps.
- Design strong preventive credit policies to reduce late payments and safeguard cash flow.
- Analyse payment patterns and risk scores to focus on key collections.
- Create professional B2B emails, call scripts, and responses for disputes.
- Develop compliant payment plans and log all commitments in your CRM system.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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