Chatbot Course
Build chatbots that actually work — from foundational NLP concepts to advanced AI-powered assistants. This course takes you through design, development, integration, and governance so you can deploy bots that solve real business problems. Whether you are automating customer support or building enterprise-grade conversational AI, you will finish with the skills to deliver results.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
You will start with the core mechanics of how chatbots process language and move into designing conversation flows that keep users on track. From there, you will configure intents and entities, integrate knowledge bases, and deploy your first working bot to a live channel. You will learn how to train and improve NLP models using real data, connect bots to business systems like CRMs and APIs, and apply large language models with retrieval-augmented generation. The course also covers analytics, governance, security, and scaling strategies so you can manage chatbots as long-term business assets.
Elevify advantages
Develop skills
- Conversational Flow Design: Map and build structured dialogue flows that guide users to real outcomes.
- NLP Model Training: Collect, label, and evaluate training data to improve chatbot accuracy continuously.
- System Integration: Connect chatbots to CRMs, APIs, and databases for dynamic, personalised responses.
- AI Chatbot Architecture: Implement large language models and retrieval-augmented generation in production bots.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.

André FelipePrompt Engineering Student
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