KPI Metrics Course
This course teaches how to define, calculate, and track key performance indicators (KPIs) across revenue, customer, people, and operations to drive data-informed business decisions.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The KPI Metrics Course equips you with practical skills to define, calculate, and track the key numbers that drive success. You'll learn to choose revenue, people, customer, and operational KPIs, use precise formulas, and integrate data from CRM, HR, finance, and analytics systems. Create straightforward dashboards, establish achievable targets and benchmarks, and develop a solid KPI dictionary to enable confident, data-informed decisions.
Elevify advantages
Develop skills
- KPI strategy design: transform business objectives into precise, actionable metrics quickly.
- Revenue and sales KPIs: define CAC, MRR, funnels and monitor growth clearly.
- Customer and learning KPIs: develop CSAT, NPS and completion metrics that count.
- People and HR KPIs: assess hiring, engagement and skills with accurate data.
- Executive KPI dashboards: create one-page, reliable, decision-focused reports.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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