Business Management and Administration Course
This course provides essential tools for business managers to enhance performance, profitability, and client retention through goal setting, KPI tracking, operational efficiency, financial oversight, and team management.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Business Management and Administration Course equips you with practical tools to stabilise performance, boost profitability, and hold onto key clients. Learn to set SMART goals, create KPI dashboards, sort out operational issues, handle costs, and settle team disputes. With straightforward templates, governance practices, and workable frameworks, you can swiftly spot problems, make adjustments, and achieve steady, measurable outcomes.
Elevify advantages
Develop skills
- KPI design and dashboards: create precise 12-month metrics to guide decisions quickly.
- Operations control: stabilise service quality, capacity, and SLA performance fast.
- Financial management: forecast, price, and manage costs in medium-sized service businesses.
- Commercial recovery: improve B2B client retention, renegotiate contracts, and safeguard margins.
- People governance: align roles, incentives, and conflict resolution for effective execution.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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