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Collections Department Management Course

Collections Department Management Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This course equips you with practical tools to cut overdue receivables, fortify credit policies, and boost cash flow. Master credit risk assessment, client segmentation, risk-based playbooks, and KPIs like DSO and recovery rates. Access ready workflows, scripts, and policy templates to optimise collections, avoid disputes, and drive steady business growth.

Elevify advantages

Develop skills

  • Design credit policies: set limits, terms, and collateral to safeguard cash flow.
  • Build risk-based collection playbooks: define actions, escalation rules, and timing.
  • Analyze AR and credit risk: segment clients, set exposure limits, and create watchlists.
  • Streamline collections workflow: assign roles, handle disputes, and integrate systems.
  • Track collections KPIs: monitor DSO, recovery rates, and improve via quick tests.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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