IVR and Telephone Voice-Over Course
This course equips you with essential skills to produce professional IVR voice-overs for banking and telephony, covering scripting, recording, editing, and quality assurance to ensure compliant and user-friendly audio prompts.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This IVR and Telephone Voice-over Course teaches you how to create clear banking menus, write short prompts, and adapt language for diverse callers. You will learn IVR structure, caller paths, privacy and accessibility guidelines, as well as tone, speed, and stress for building trust and understanding. Develop a smooth process for recording, editing, testing, and delivering so your phone systems sound professional, rule-compliant, and user-friendly.
Elevify advantages
Develop skills
- IVR script writing: create clear, short banking menus that callers can follow quickly.
- Vocal delivery for IVR: manage tone, speed, and stress for reliable bank prompts.
- Studio-ready recording: record clean, steady IVR audio using any professional equipment.
- Audio editing for telephony: reduce sibilance, compress, and balance prompts for better clarity.
- IVR QA and handoff: check flows, record files, and provide complete packages for clients.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your lessons are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, and I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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