Postmortem Course
This course guides you through postmortem analysis of a failed collaboration feature, teaching UX redesign, testing, and experimentation to boost user activation and retention.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Postmortem Course teaches you how to transform a failed collaboration feature into a clear and efficient experience. You will learn to identify the problem, map user journeys, improve navigation and labelling, create better onboarding, and use established IA and UX principles. Additionally, you will gain practical testing techniques, metrics, and A/B testing approaches to confirm improvements, reduce support requests, and quickly enhance user activation and retention.
Elevify advantages
Develop skills
- Diagnose product failures: connect UX issues to user drop-off, support tickets, and revenue loss.
- Redesign IA and navigation: make workspaces, projects, and file finding straightforward quickly.
- Create simple onboarding: help new users share for the first time with minimal hassle.
- Conduct fast UX tests: tree testing, usability sessions, and remote prototypes.
- Design data-based experiments: A/B tests, key metrics, and tracking results.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
Your lessons are perfect. I got the one-year package and finally have the chance to follow several topics I'm interested in without having to switch platforms... I appreciate everything you do, and I've already recommended you to others...

Giulio CarloDigital Marketing Student
I like how the lessons get straight to the point and how I can switch chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way the videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and easy to use. The variety of content and the extra videos really help with learning.

Giulio CarloPrompt Engineering Student
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