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CX Design Course

CX Design Course
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

The CX Design Course equips you with practical tools to create clear and effective customer experiences for digital savings products. You will learn quick research methods, persona overviews, and journey mapping for onboarding, support, and engagement. Develop solid value propositions, establish UX guidelines, design detailed flows and microcopy, and define metrics to validate, improve, and confidently deliver better experiences.

Elevify advantages

Develop skills

  • CX personas & needs: transform goals and pains into sharp, design-ready user profiles.
  • Problem framing: write crisp value props that align user needs with business impact.
  • Metrics & validation: define KPIs and run quick tests to prove CX outcomes fast.
  • Journey mapping: design end-to-end savings flows across app, email, and support.
  • Interaction flows: craft clear paths and microcopy for creating and managing goals.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

I was just promoted to Intelligence Advisor for the Prison System, and the course from Elevify was crucial for me to be chosen.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Very great course. Lots of valuable information.
WiltonCivil Firefighter

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