Log in
Choose your language

CRM (Customer Relationship Management) Training

4/5
CRM (Customer Relationship Management) Training
4.0 in rating
flexible workload of 4 to 360h
valid certificate in your country

What will I learn?

This CRM Training teaches you to convert customer data into targeted retention strategies that boost repeat purchases and lifetime value. You will define CRM goals and KPIs, create smart segments, design welcome, post-purchase, win-back, and loyalty journeys via email, SMS, push, and on-site channels, comply with privacy regulations, and follow a 90-day roadmap to launch, test, and optimise successful campaigns.

Elevify advantages

Develop skills

  • Retention journey design: build high-converting welcome, post-purchase, win-back flows.
  • CRM segmentation mastery: create RFM, lifecycle, and engagement-based customer groups.
  • KPI-driven CRM planning: set and track retention, LTV, and campaign revenue goals fast.
  • Multi-channel CRM execution: optimise email, SMS, push, and on-site messages for ROI.
  • 90-day CRM rollout: launch core journeys, testing, and reporting with a clear roadmap.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload
Workload: between 4 and 360 hours

What our students say

Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of my interest without needing to change platforms... I thank you for everything you do, I've already recommended you to other people...
Giulio Carlo
Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.
Mariana Ferres
Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!
Luciana Alvarenga
Luciana AlvarengaNail Design Student
The platform is fast, simple to use. The diversity of content and complementary videos help a lot with learning.
André Felipe
André FelipePrompt Engineering Student

FAQ

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course workload?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course