Customer Loyalty & Retention Course
Gain expertise in fostering customer loyalty and retention within beauty marketing. Discover how to create high-return loyalty initiatives, tailor offers using data, outline the full 0-180 day engagement journey, conduct A/B testing on campaigns, and monitor essential performance metrics to enhance repeat business, boost customer lifetime value, and secure enduring brand success. Perfect for marketers aiming to build lasting customer relationships profitably.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This course equips you to convert first-time beauty shoppers into loyal patrons via targeted personalisation, attractive loyalty perks, and clever non-price incentives. Master mapping the 0-180 day customer path, coordinating email, SMS, and website campaigns, crafting cost-effective loyalty schemes, evaluating vital retention indicators, and rolling out a sharp 90-day strategy to lift repeat buys and customer lifetime value.
Elevify advantages
Develop skills
- Design effective loyalty programmes with tiers, rewards, and rules to increase repeat sales.
- Personalise customer offers by leveraging purchase history for product recommendations and sampling.
- Plan comprehensive retention journeys mapping key 0-180 day interactions to encourage repurchases.
- Conduct retention analytics tracking customer cohorts, lifetime value, churn rates, and promotion results.
- Execute rapid A/B tests on email subjects, rewards, and timing to achieve quick performance gains.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course workload?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course