flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Brand Experience Course teaches you how to transform a brand promise into clear guidelines, consistent tone, and trackable actions across all platforms. You will learn journey mapping, customer research, and data-driven improvements for home decor online shops. Create customer profiles, focus on key enhancements, conduct A/B tests, and apply customer experience measures to craft unified, effective interactions from initial discovery to after purchase.
Elevify advantages
Develop skills
- Brand voice systems: develop tone guides, templates, and rules ready for different channels.
- Journey mapping: swiftly outline customer experience phases, challenges, and standout moments.
- User research sprints: carry out quick studies, gather key insights, and implement changes promptly.
- CX optimisation: identify priorities, test processes with A/B, and monitor essential metrics.
- Branded touchpoints: create on-brand advertisements, product pages, checkout, and support processes.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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