flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Account Management Course equips you with practical tools to boost retention, expansion, and revenue growth for complex SaaS accounts. You'll learn to craft effective QBRs, promote AI analytics add-ons, create stakeholder maps, and handle renewals confidently. Plus, get ready-to-use playbooks for pricing, negotiation, risk management, and ongoing improvement to make every interaction strategic and trackable.
Elevify advantages
Develop skills
- AI expansion strategy: craft high-impact add-on offers for marketing accounts.
- QBR mastery: conduct data-driven reviews that uncover risks and upsell opportunities quickly.
- Renewal negotiation: defend value, manage procurement objections, and lock in renewals.
- Stakeholder mapping: unite CMOs, CFOs, Sales, and CS teams around common growth objectives.
- Account health analytics: monitor KPIs, detect churn indicators, and update playbooks.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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