digital assistant training
Gain expertise in Digital Assistant skills for today's marketing teams. Master workflows for social media, email, and ads develop a strong assistant persona manage reports and KPIs handle quotes and scheduling and confidently escalate to human specialists when needed.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
Digital Assistant Training teaches you to create a dependable, brand-aligned helper that efficiently handles content calendars, approvals, and campaign workflows. Master tone of voice guidelines, persona creation, scripted responses, KPIs, reporting formats, pricing essentials, and secure escalation methods, enabling your assistant to manage daily tasks, client inquiries, and performance reports with reliable, top-notch service.
Elevify advantages
Develop skills
- Build a solid marketing knowledge base covering topics, workflows, SLAs, and KPIs.
- Create a consistent assistant persona with defined tone, boundaries, and user focus.
- Utilise pre-built response templates for quotes, reports, and client communications.
- Execute detailed workflows for content scheduling, reporting, and meeting coordination.
- Implement secure escalation protocols, data privacy measures, and 'I don’t know' responses in real-time support.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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