Community Management Course
Master crisis communication, social media moderation, and channel-specific content to protect and grow your brand. This Community Management Course equips digital marketing professionals with practical templates, key performance indicators (KPIs), and proven strategies to effectively manage backlash, safeguard reputation, and foster enduring trust with sustainable fashion communities across major platforms.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
This Community Management Course teaches you to confidently and swiftly manage social media crises for sustainable fashion brands. You will learn to assess sentiment, establish SMART objectives, develop response flows, and utilise clear templates for replies, statements, and moderation. Additionally, you will gain skills in monitoring, reporting, prevention strategies, and platform-specific content planning to safeguard and restore brand trust effectively.
Elevify advantages
Develop skills
- Crisis strategy design: build fast, effective response plans for social media.
- Community moderation: apply smart templates to handle trolls, fans, and critics.
- Social listening dashboards: track sentiment, influencers, and risk in real time.
- Channel-specific content: plan 7-day calendars for Instagram, TikTok, and Twitter.
- Reputation reporting: create clear KPI reports and prevention briefs for stakeholders.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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