People Skills Course
This course develops essential people skills for managing conversations, resolving conflicts, and improving team dynamics through practical techniques and role-playing exercises.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The People Skills Course equips you with practical tools to manage tricky conversations, ease tensions, and foster trust in any team. You'll learn active listening, straightforward messaging, and compassionate replies, then put into practice effective conflict resolution and calming techniques. Using role-plays, ready scripts, and simple communication strategies, you'll build confidence to resolve disputes, enhance talk quality, and promote more effective, respectful exchanges.
Elevify advantages
Develop skills
- Mediation techniques: guide calm, impartial discussions with handy scripts at the ready.
- Conflict de-escalation: use quick, unbiased words to diffuse heated moments.
- Active listening mastery: apply NVC, rephrasing, and SOLER in everyday chats.
- Team communication plans: create 4-week solutions with clear guidelines and formats.
- Diagnosing team dynamics: quickly identify underlying issues, unfulfilled needs, and trust problems.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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