Communicating with Diplomacy and Tact Course
This course provides essential skills for handling sensitive workplace communications with diplomacy, focusing on leadership updates, performance management, conflict resolution, emotional control, and team coaching to maintain professional relationships.

flexible workload of 4 to 360h
valid certificate in your country
What will I learn?
The Communicating with Diplomacy and Tact Course equips you with practical tools to manage tough discussions, steer performance reviews, and handle delicate behaviour matters with clarity and respect. You will learn to present updates to leaders, evaluate stakeholder risks, control emotions, rebuild team trust, and create targeted coaching plans to tackle issues promptly while safeguarding relationships and reputations.
Elevify advantages
Develop skills
- Strategic upward communication: deliver concise, tactful updates to leaders.
- Difficult talks mastery: script and lead high-stakes performance conversations.
- Conflict and risk analysis: assess stakeholder, team, and reputation impacts.
- Emotion regulation for managers: stay calm, clear, and composed under pressure.
- Team repair and coaching: rebuild trust and coach high-performers to standards.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workloadWhat our students say
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