Lesson 1Recordkeeping and audit requirements: trip logs, receipts, digital records and platform reporting obligationsOutlines the recordkeeping responsibilities for TVDE drivers, covering trip logs, receipts, digital storage, and the role of platform data in audits, tax verifications, and regulatory checks, including retention durations and data privacy requirements.
Required trip data and minimum log detailsIssuing and storing receipts for passengersUsing platform dashboards and exportsRecommended digital backup practicesLegal record retention time limitsProtecting passenger data and privacyLesson 2Operational restrictions: geofencing, permitted pickup/dropoff zones, airport rules, congestion charges, and special event rulesExamines operational constraints like geofenced zones, designated pickup and drop-off areas, airport protocols, congestion or low-emission charges, and regulations for special events that dictate where, when, and how TVDE drivers can conduct services.
Understanding city geofencing and no‑go areasPickup and dropoff rules at curbs and hubsAirport staging, permits and fee proceduresCongestion, toll and low‑emission chargesNighttime, school and hospital zone limitsTemporary rules for festivals and big eventsLesson 3Required training, background checks, medical exams, and criminal record policiesCovers essential training programmes, background verifications, and medical assessments for TVDE drivers, including curriculum details, examination structures, criminal record evaluations, health criteria, and the impact of appeals or rehabilitation on suitability.
Mandatory TVDE training course contentFinal exams and minimum passing criteriaCriminal record and police background checksMedical fitness standards and periodic examsHandling past convictions or pending casesAppeals and rehabilitation based exceptionsLesson 4Driver licensing and professional permits required for TVDE (application, renewal, disqualifiers)Describes the driver licensing and professional permits needed for TVDE operations, such as the appropriate driving licence category, local professional credentials, application procedures, renewal processes, medical fitness evaluations, and common disqualifying factors or documentation problems.
Required driver license class and validityApplying for the local TVDE professional cardDocuments and fees for permit applicationsRenewal timelines and avoiding expirationsCommon disqualifying offenses or sanctionsUpdating details after address or status changesLesson 5Identifying relevant local authorities and statutes governing TVDE and ride-hailingHighlights key local authorities and legal frameworks regulating TVDE, such as transport bodies, city councils, airport authorities, and methods to access statutes, bylaws, and official guidelines for maintaining continuous compliance.
Transport and mobility regulatory agenciesCity council bylaws affecting ride‑hailingAirport and special zone managing bodiesHow to search official legal databasesReading and interpreting local regulationsStaying updated on new rules and noticesLesson 6Local labour and tax obligations related to independent drivers (invoicing, VAT/sales tax, income reporting)Explains the invoicing, VAT or sales tax, and income reporting duties for self-employed TVDE drivers, including self-employment registration, record maintenance, allowable deductions, and synchronising platform reports with local tax submission deadlines.
Registering as self‑employed or micro‑businessWhen VAT or sales tax registration is requiredIssuing invoices and digital receipts correctlyTracking deductible operating and vehicle expensesUsing platform reports for annual tax returnsAvoiding common tax non‑compliance risksLesson 7Fines, penalties, suspension and appeal processes for regulatory breachesOutlines fines, penalty points, suspensions, and vehicle impoundments for TVDE rule violations, along with investigation procedures, response timelines, appeal mechanisms, and approaches to avoid recurring infringements.
Common TVDE infractions and fine rangesAdministrative versus criminal sanctionsGrounds for suspension or permit revocationNotification, deadlines and payment optionsHow to file an appeal or formal complaintPreventing repeat violations through complianceLesson 8Insurance requirements: commercial/ride-hailing coverage, liability limits, proof and claims processAddresses compulsory insurance for ride-hailing, including commercial or app-specific policies, minimum liability thresholds, vehicle or app-based proof, exclusions, and procedures for reporting and processing claims following incidents.
Difference between personal and commercial coverageMinimum liability limits set by the cityWhen platform insurance is active or inactiveKeeping valid proof of insurance accessibleSteps to follow after a collision or incidentReporting and tracking an insurance claimLesson 9Vehicle registration, inspections, emissions, and permitted vehicle types and agesDetails local regulations on eligible vehicles for TVDE, covering registration validity, routine inspections, emission compliance, age and mileage restrictions, and specialised vehicle classes like electric, wheelchair-accessible, or premium options.
Choosing a compliant vehicle class and body typeLocal rules on vehicle age, mileage and conditionRegistration status and proof kept in the vehicleMandatory safety and roadworthiness inspectionsCity emissions and low‑emission zone standardsRules for EVs, hybrids and accessible vehicles
