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Passenger Service Agent Course

Passenger Service Agent Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Passenger Service Agent Training equips you with essential skills for check-in, gate management, baggage handling, and overbooking scenarios. You will learn to assist passengers with reduced mobility, families, and unaccompanied minors, while prioritising safety, punctuality, and excellent service. The programme offers practical scripts, operational workflows, and key regulations in a concise format for immediate frontline application.

Elevify advantages

Develop skills

  • International check-in proficiency: swift, precise, and compliant processing.
  • Overbooking management: composed denied-boarding choices, scripts, and remedies.
  • Baggage knowledge: regulations, labelling, and disruption resolution with little delay.
  • PRM and family assistance: secure, respectful support amid tight deadlines.
  • Gate operations oversight: reallocation, aircraft modifications, and punctual boarding.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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