Airport Agent Training
Acquire essential airport agent skills for busy routes like JFK–LAX: proficient check-in, gate management, baggage handling, special assistance, adherence to security protocols, and calm resolution of delays or overbookings, safeguarding safety, regulatory compliance, and airline reputation.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Airport Agent Training equips you with practical, step-by-step expertise in check-in processes, document checks, baggage regulations, gate operations, and managing disruptions on high-traffic routes such as JFK–LAX. Master TSA and DOT standards, handle delays and overbookings, assist passengers with special needs, defuse tensions, and issue precise announcements, all while upholding safety, compliance, and your airline's standing.
Elevify advantages
Develop skills
- Special assistance mastery: manage passengers with reduced mobility, wheelchairs, and special service requests confidently.
- Travel document control: verify identities, apply security regulations, and log refusals accurately.
- Gate and boarding excellence: manage passenger lists, make announcements, and conduct efficient boarding.
- Irregular operations handling: deal with delays, overbookings, and gate changes calmly and in compliance with rules.
- Baggage and fee resolution: compute charges, secure luggage, and resolve disputes swiftly.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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