4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Airline Course provides a focused overview of core operations, from agent responsibilities and key documents to crew coordination, duty limits, and dispatch decisions. Learn to manage turnarounds, ramp activities, maintenance issues, and irregular operations within regulatory frameworks while maintaining safety, accurate records, and effective passenger communication, including support for disrupted trips and special assistance needs.
Elevify advantages
Develop skills
- Airline operations foundations: master agent duties, key acronyms, and core workflows.
- Turnaround control: coordinate ramp, ground handling, and tight departure windows.
- Irregular operations decisions: apply delay rules, rebooking tactics, and escalation paths quickly.
- Safety-first dispatch: align crew duty, MEL limits, and risk-based go/no-go calls.
- Disruption care: deliver clear passenger updates and compliant special assistance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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