Lesson 1Building walkthrough and area inventory (entrance, stairway, corridors, offices, restrooms, break room)Learn how to walk through a building, list all areas, and classify them by use, soil level, and risk. You will create clear cleaning maps that guide routes, task frequency, and staff responsibilities.
Preparing floor plans and simple area sketchesIdentifying high-traffic and high-touch zonesClassifying areas by risk and soil levelCreating numbered area and room listsDesigning efficient cleaning routes and loopsDocumenting special instructions per areaLesson 2Consumables and supply management: inventory thresholds, reorder triggers, storage rotationLearn to manage consumables and supplies so nothing runs out mid-shift. You will set inventory thresholds, reorder points, storage rules, and rotation methods that reduce waste and stock damage.
Listing all consumables by area and useSetting par levels and minimum thresholdsDefining reorder triggers and lead timesLabelling and organising storage shelvesFirst-in, first-out stock rotation rulesTracking usage and spotting unusual spikesLesson 3Surface-specific cleaning: desks, door handles, switches, sinks, microwaves, refrigeratorsExplore how to clean different surfaces safely and effectively. You will match chemicals and tools to desks, touchpoints, fixtures, and appliances while avoiding damage and residue.
Desk and workstation cleaning sequenceDoor handles and push plate disinfectionLight switch and control panel wipingSink and tap descaling and polishingMicrowave and small appliance surfacesRefrigerator exterior and handle cleaningLesson 4Break room cleaning: food safety basics, appliance exterior/interior cleaning, refrigerator maintenanceFocus on hygienic, food-safe break room cleaning. You will clean tables, counters, sinks, appliances, and refrigerators while controlling crumbs, spills, odours, and cross-contamination risks.
Food safety basics for shared spacesCleaning and sanitising tables and countersSink, tap, and drain cleaning stepsMicrowave interior and exterior cleaningRefrigerator interior cleaning and purgingManaging crumbs, spills, and pest risksLesson 5Task-level cleaning procedures: sweeping, mopping, vacuuming, dusting, glass cleaning, trash removalThis section details step-by-step methods for core cleaning tasks. You will learn correct sequences, tool choices, and safety checks for sweeping, mopping, vacuuming, dusting, glass care, and trash handling.
Dry and damp dusting techniques by heightCorrect sweeping patterns and dust controlMopping methods: flat, string, and microfibreVacuuming patterns for carpets and hard floorsGlass and mirror streak-free cleaning stepsTrash removal, bagging, and leak preventionLesson 6Daily vs periodic cleaning tasks and frequency determinationDifferentiate daily, weekly, and monthly tasks and set realistic frequencies. You will balance appearance, hygiene, and budget while documenting task lists and review points for supervisors.
Identifying essential daily cleaning tasksDefining weekly and monthly deep tasksSetting task frequency by soil and riskCreating task matrices by area and periodDocumenting checklists for each frequencyReviewing and updating frequencies regularlyLesson 7Time-block scheduling and shift planning for an 8:00–18:00 buildingLearn to build realistic cleaning schedules for an 8:00–18:00 building. You will block time for tasks, breaks, and inspections, align staffing with traffic peaks, and adjust for special events.
Mapping building traffic by time of dayDefining opening and closing routinesTime-blocking core and detail tasksCoordinating staff breaks and rotationsPlanning mid-day touch-up cleaningAdjusting schedules for events and peaksLesson 8Tools and equipment: brooms, mops, buckets, microfiber cloths, vacuum, squeegees, spray bottles, signageUnderstand how to select, use, and maintain core cleaning tools and equipment. You will match tools to tasks, prevent damage to surfaces, and keep equipment clean, safe, labelled, and ready for each shift.
Selecting brooms, mops, and mop bucketsUsing microfibre cloths by colour and taskVacuum types, filters, and basic upkeepSqueegee and spray bottle safe handlingWet floor signage and hazard placementDaily cleaning of tools after each shiftLesson 9Restroom cleaning: toilets, urinals, sinks, mirrors, replenishment of supplies, odour controlMaster hygienic restroom cleaning with a clear order of operations. You will cover toilets, urinals, sinks, mirrors, partitions, floors, supply restocking, odour control, and cross-contamination prevention.
Restroom entry, inspection, and safety setupColour-coded tools for restroom fixturesToilet and urinal cleaning and disinfectionSink, counter, and mirror cleaning stepsRestocking paper, soap, and hygiene binsOdour control and ventilation best practices
