Concierge Services Course
This course equips learners with essential skills for professional concierge services, focusing on VIP management, privacy, logistics, and crisis resolution to deliver exceptional guest experiences.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Concierge Services Course provides practical skills to manage VIP requests with assurance. Learn to source leading restaurants, organise private dining, and arrange secure transport and brief cultural tours. Develop solid habits for privacy, discreet communication, and precise record-keeping while mastering prioritisation, contingency planning, and ready-to-use scripts that ensure every guest interaction is smooth, efficient, and professional.
Elevify advantages
Develop skills
- VIP dining coordination: secure discreet bookings at top restaurants quickly.
- Guest confidentiality: apply strict privacy, records, and no-name communication.
- Transport logistics: plan multi-provider transfers, timing, and payments smoothly.
- Cultural micro-tours: design 1–2 hour premium city experiences for busy travellers.
- Crisis handling scripts: resolve booking issues with calm, guest-focused messaging.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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