Lesson 1Exterior facade glass up to 3rd floor: telescopic water-fed pole systems, reach-and-wash with deionised water, rope access basics for two-person tasksThis section explains methods for cleaning exterior facade glass up to the third floor. You will learn telescopic water-fed pole use, reach-and-wash with deionised water, and basic rope access roles in two-person teams.
Site risk checks for exterior glass workSetting up telescopic water-fed polesReach-and-wash with deionized waterDetailing edges and frames externallyRoles in basic two-person rope tasksLesson 2Stair and corridor cleaning specifics: grout and edge cleaning, anti-slip considerations, handrail cleaningThis section covers cleaning of stairs and corridors, where safety and detail matter. You will learn edge and grout cleaning, anti-slip checks, handrail hygiene, and efficient sequences that reduce slip and trip risks.
Safe work sequence on stair flightsEdge and skirting board dust removalGrout cleaning for tiled stair treadsHandrail disinfection and polishingAnti-slip checks and warning signageLesson 3Manual cleaning tools: brooms, mops, microfibre cloths, squeegees, buckets, dusters, telescopic polesThis section presents key manual cleaning tools and their correct use. You will learn how to select, maintain, and store brooms, mops, cloths, squeegees, buckets, dusters, and telescopic poles for efficient, ergonomic cleaning.
Selecting brooms for indoor floor typesMop types, wringers, and mop head careMicrofiber cloth folding and color codingSqueegee use for glass and smooth tilesSafe handling of telescopic polesLesson 4Waste handling and disposal of cleaning residues and used liquidsThis section explains how to handle solid waste, used liquids, and residues from cleaning tasks. You will learn segregation, labelling, temporary storage, and disposal routes that comply with hygiene, safety, and local regulations.
Classifying general vs hazardous cleaning wasteCollecting and sealing used wipes and padsHandling and labeling used liquid solutionsTemporary storage and spill prevention rulesDisposal routes per local waste regulationsLesson 5Lift cleaning: surfaces, buttons, mirrors, floor, and door tracks; anti-bacterial wipe protocols and small-tool kitsThis section details lift cleaning, from buttons and mirrors to floors and door tracks. You will learn antibacterial wipe protocols, tool kits for tight areas, sequence of work, and safety around doors and control panels.
Pre-use safety checks with building staffCleaning control panels and call buttonsMirror and stainless steel polishing stepsFloor and threshold cleaning techniquesDetailing door tracks with small toolsLesson 6Interior glass cleaning: spray-and-wipe vs water-fed pole methods, microfibre and lint-free cloth use, handling glass railings and framed windowsThis section covers safe, streak-free cleaning of interior glass. You will compare spray-and-wipe and water-fed pole methods, select suitable cloths, and learn techniques for framed windows, glass railings, and sensitive finishes.
Spray-and-wipe steps for interior glassWater-fed pole use for indoor glass zonesChoosing microfiber vs lint-free glass clothsCleaning framed windows without seepageSafe cleaning of glass railings and balustradesLesson 7Floor cleaning techniques: sweeping, dry mopping, wet mopping, two-bucket method, auto-scrubber basic use and maintenanceThis section explains floor cleaning techniques for common areas. You will learn sweeping, dry and wet mopping, the two-bucket method, and basic auto-scrubber operation, including pattern choice, safety, and daily maintenance.
Effective sweeping and dust control methodsDry mopping patterns for corridors and hallsWet mopping and two-bucket workflowsAuto-scrubber setup and operating stepsDaily auto-scrubber care and tank cleaningLesson 8Product selection by surface: neutral pH detergents for floors, degreasers for stubborn stains, alcohol-based cleaners for touchpoints, ammonia-free glass cleanersThis section guides product selection by surface and soil type. You will match neutral detergents, degreasers, alcohol-based cleaners, and ammonia-free glass products to materials, ensuring safety, appearance, and hygiene.
Neutral pH detergents for sealed floorsDegreasers for oils and stubborn residuesAlcohol cleaners for touchpoints and phonesAmmonia-free glass cleaners for filmsChecking compatibility with surface finishesLesson 9Powered equipment: battery backpack vacuums, upright vacuums, single-disc floor machines, wet/dry vacs, pressure washers (when appropriate)This section introduces powered cleaning equipment used in buildings. You will learn when and how to use backpack and upright vacuums, single-disc machines, wet/dry vacuums, and pressure washers, with emphasis on safety and care.
Battery backpack vacuum setup and useUpright vacuum use on carpets and rugsSingle-disc floor machine basics and padsWet/dry vacuum use for spills and floodsPressure washer use on suitable surfacesLesson 10Dilution and application: measured mixing, contact time, dos and don’ts for rinsing and streak-free finishesThis section focuses on correct dilution and application of cleaning chemicals. You will learn measured mixing, contact time, safe handling, and rinsing practices that prevent residue, streaks, and surface damage on common materials.
Reading product labels and dilution chartsUsing dosing bottles and dilution stationsRespecting chemical contact and dwell timesRinsing methods for residue-free surfacesCommon dilution and rinsing mistakes
