CRM for Telemarketing Course
Master CRM for telemarketing to enhance call centre results. Learn to clean and segment leads, plan daily call queues, log calls efficiently, automate follow-ups, and create dashboards that improve contact rates, conversions, and team performance.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This CRM for Telemarketing Course teaches you to import, clean, and structure lead data, create intelligent segments, and organise efficient daily call queues. You will master real-time call logging with tags, statuses, and workflows, automate follow-ups, and develop insightful reports and dashboards to monitor KPIs, refine scripts, and increase conversions and productivity in a practical manner.
Elevify advantages
Develop skills
- Lead segmentation mastery: build smart call queues that boost conversions fast.
- CRM data hygiene: import, cleanse, and structure lead lists for clean dialling.
- Call logging pro: track outcomes, notes, and follow-ups directly inside your CRM.
- Outcome workflows: use tags, statuses, and automations to drive next best action.
- Telemarketing analytics: read CRM dashboards and KPIs to sharpen daily performance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
Your lessons are perfect. I purchased the one-year package and finally have the opportunity to follow various topics of interest without needing to change platforms... I'm grateful for everything you do, I've already recommended you to other people...

Giulio CarloDigital Marketing Student
I like how the lessons are straight to the point and how I can change chapters and skip content I don't need.

Mariana FerresPhotography Student
I like the content and the way videos are presented and transcribed, which speeds up the process!

Luciana AlvarengaNail Design Student
The platform is fast and simple to use. The diversity of content and complementary videos really help with learning.

André FelipePrompt Engineering Student
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