Stress & Relaxation Techniques for Call Center Agents Course
Discover effective stress management and relaxation methods customised for call centre agents. Detect burnout promptly, apply swift in-shift calming practices, formulate daily recovery plans, define personal boundaries, and cultivate sustained resilience for more composed interactions and superior performance.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This concise, practical course equips you to identify stress, avert burnout, and maintain composure amid relentless performance demands. Master rapid breathing, posture, and mindfulness techniques for use between calls, craft achievable daily schedules, and foster enduring resilience through enhanced sleep, exercise, and diet. Acquire precise methods to establish limits, obtain assistance, and articulate workload issues assertively.
Elevify advantages
Develop skills
- Design daily stress management plans: create practical routines tailored to each shift.
- Master in-call self-control: deploy rapid breathing, posture adjustments, and mindfulness techniques.
- Identify burnout indicators: recognise early signals and intervene before productivity declines.
- Assert boundaries and communicate: express workload constraints and seek equitable support.
- Build resilience practices: enhance sleep, exercise, and recuperation for lasting endurance.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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