Log in
Choose your language

Dealings Course

Dealings Course
4 to 360 hours flexible workload
certificate recognised by MEC

What will I learn?

Elevate your call centre career with our Dealings Course, designed to enhance your skills in customer psychology, problem-solving, and stress management. Master the art of building trust, understanding emotions, and practicing empathy. Develop effective communication and negotiation strategies to handle objections and create win-win solutions. Learn to manage stress, maintain professionalism, and boost customer retention through personalised engagement. Join now for a transformative learning experience that fits your schedule.

Elevify advantages

Develop skills

  • Build trust: Master techniques to establish rapport with customers.
  • Solve problems: Develop creative solutions for customer issues.
  • Manage stress: Stay calm and professional under pressure.
  • Retain customers: Enhance loyalty through personalised engagement.
  • Resolve conflicts: Mediate disputes and de-escalate tensions effectively.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course duration?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course

Here you can study anything you want

Couldn't find what you were looking for? Want to study about the topic you've always wanted?