Remote Monitoring Operator Course
Gain mastery in alarm monitoring, CCTV verification, and risk-based decision-making. This Remote Monitoring Operator Course equips private security professionals with essential skills to minimise false alarms, respond swiftly, and coordinate effectively with clients and emergency services in control room settings.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
The Remote Monitoring Operator Course imparts practical skills for verifying alarms using audio, video, and event logs, identifying false activations promptly, and diagnosing communication issues. Participants learn risk-based prioritisation, escalation protocols, clear call-handling procedures, and precise report writing, while employing monitoring and CCTV tools to enable rapid, compliant, and assured incident responses in any control room.
Elevify advantages
Develop skills
- Alarm diagnostics: swiftly verify, interpret, and resolve alarm signals.
- Risk-based triage: prioritise concurrent alerts using clear, proven rules.
- CCTV verification: use video evidence to confirm threats and reduce false dispatches.
- Emergency escalation: contact police, fire, or EMS with precise, legal reports.
- Incident reporting: produce clear, admissible logs and client-ready summaries.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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