Prevention Agent Course
The Prevention Agent Training Course equips private security personnel to reduce retail theft, deploy CCTV and patrols proficiently, adhere to legal and ethical guidelines, resolve conflicts, and collaborate with shop teams to secure assets whilst upholding customer rights. It emphasises practical skills for proactive loss prevention in retail settings.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Prevention Agent Training Course provides targeted, hands-on instruction for managing theft risks, customer engagements, and shop incidents confidently. Participants will grasp legal boundaries, use-of-force protocols, and de-escalation methods, whilst gaining expertise in CCTV operations, patrol strategies, and evidence management. Develop robust teamwork with retail staff, enhance situational awareness, and deploy effective techniques to minimise losses and safeguard individuals and property.
Elevify advantages
Develop skills
- Legal compliance in private security: apply search, detention, and force rules swiftly.
- Retail loss prevention tactics: reduce theft using EAS, store layout, and discreet deterrents.
- CCTV and patrol integration: plan routes, identify blind spots, and preserve video evidence.
- Professional customer engagement: manage complaints, de-escalate tensions, and respect dignity.
- Risk assessment in stores: interpret behaviour, prioritise threats, and intervene proactively.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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