Territorial Public Service Course
Gain expertise in UK local government public services. Understand how councils, counties, regions, and partnerships divide powers, budgets, and services, and confidently manage citizen requests to enhance your effectiveness in public administration roles.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Local Government Public Service Course offers a clear, practical overview of UK local authorities and citizen services. Learn the structure, funding, and coordination of councils, counties, regions, and partnerships, along with power-sharing arrangements. Build front-line skills to assist users, process requests, use key online portals, and apply ethical, confidentiality, and legal principles effectively.
Elevify advantages
Develop skills
- Identify local authority responsibilities: quickly determine the appropriate level for each request.
- Manage front-desk interactions: efficiently direct citizen enquiries to the correct authority.
- Utilise official online portals: access service-public.fr and local sites for accurate information.
- Clarify roles and responsibilities: provide straightforward explanations to inform citizens.
- Navigate local structures: understand communes, departments, regions, and EPCI to aid public service delivery.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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