Public Management Technology Course
Master modern public management technology: design citizen service portals, streamline back-office workflows, manage digital records, track KPIs, and lead secure, data-driven transformation in municipal government operations. This course equips local authorities with practical tools to deliver efficient digital services while ensuring compliance and transparency.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This focused course teaches planning and delivering effective digital services for public management, covering citizen request systems, multichannel access, secure records management, and integrated case handling. Participants learn to apply accessibility, privacy, and transparency standards, design practical dashboards and KPIs, manage vendors and budgets, and create low-risk roadmaps for modern, data-driven local service delivery.
Elevify advantages
Develop skills
- Design citizen request portals: fast, accessible, mobile-first public service UX.
- Optimise back-office workflows: smart routing, SLAs, and audit-ready case trails.
- Build public sector dashboards: KPIs, alerts, and real-time performance views.
- Implement secure e-records: approvals, retention, FOIA-ready search and access.
- Plan govtech rollouts: risk control, vendor selection, and change management.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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