4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Conflict Mediation Course provides you with practical tools to manage sensitive workplace disputes with confidence. Learn when to employ caucuses or joint sessions, foster trust through effective communication, and handle confidentiality appropriately. Practise intake interviewing, de-escalation, and awareness of bias, then prepare clear, enduring agreements and follow-up plans that promote lasting professional collaboration.
Elevify advantages
Develop skills
- Master legal workplace mediation: swift, ethical conflict resolution skills.
- Lead joint sessions with confidence: de-escalate, reframe, and rebuild trust.
- Use caucus and shuttle diplomacy: manage sensitive disclosures securely.
- Draft enduring settlement agreements: clear clauses, follow-up, and enforcement.
- Apply bias-aware neutrality: comply with UK ethical standards in law firm mediations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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