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Patient Communication Skills Course

Patient Communication Skills Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course equips you to manage challenging patient dialogues with clarity and assurance. Master straightforward language, empathetic replies, de-escalation methods, and frameworks like SPIKES for breaking bad news. Engage in realistic scenario practice, family consultations, follow-up strategies, and self-care practices to combat burnout and enhance multidisciplinary teamwork in healthcare settings.

Elevify advantages

Develop skills

  • Master challenging discussions using SPIKES protocol, tone control, and body language confidently.
  • Explain medical diagnoses clearly with plain language, teach-back methods, and no jargon.
  • De-escalate patient emotions swiftly by managing anger, denial, and fears with empathy tools.
  • Conduct family meetings effectively to align wishes, address DNR orders, and record decisions.
  • Safeguard personal and team wellbeing through debriefs, spotting burnout signs, and seeking support.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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