Interpersonal Skills for Healthcare Professionals Course
Elevate your bedside manner with practical strategies to listen actively, defuse conflicts, and communicate effectively with patients and colleagues. Cultivate empathy, alleviate stress, and enhance clinical teamwork in this targeted course on interpersonal skills tailored for healthcare professionals. Discover tools like active listening, nonverbal rapport-building, de-escalation scripts, and structured handoff methods such as SBAR and I-PASS, reinforced by a custom action plan for sustained improvement.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Enhance your interpersonal skills through a concise, practical course emphasising clear, empathetic communication in clinical environments. Master active listening, nonverbal signals, and structured methods for collaboration, conflict resolution, and task handovers. Rehearse realistic scenarios, de-escalation techniques for distressed patients, and rapid interventions, culminating in a personalised action plan backed by succinct, evidence-based materials.
Elevify advantages
Develop skills
- Empathetic listening: implement active listening and validation during patient interactions.
- Nonverbal rapport: employ posture, eye contact, and personal space to foster rapid trust.
- Difficult patient de-escalation: deploy concise scripts to soothe anger, fear, and anxiety.
- Team communication tools: apply SBAR, I-PASS, and I-statements for precise handovers.
- Personal action plans: formulate 3–5 daily practices to enhance empathy and minimise stress.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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