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Traveler Services and Customer Care Course

Traveler Services and Customer Care Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Traveller Services and Customer Care Course equips you with essential practical skills to manage disruptions, special requests, and urgent situations confidently. You will learn to investigate viable options, address airline and hotel challenges, negotiate effective resolutions, and maintain precise documentation. Develop robust communication abilities, utilise pre-prepared templates, and provide prompt, dependable assistance to ensure seamless travel experiences.

Elevify advantages

Develop skills

  • Airline disruption handling: rebook swiftly, minimise costs, safeguard traveller rights.
  • Hotel issue resolution: resolve overbookings, arrange alternatives, restore guest confidence.
  • Special request management: record requirements, verify with hotels, prepare reliable contingencies.
  • Incident triage skills: evaluate urgency, assess risks, respond to time-critical situations.
  • Professional customer communication: empathetic scripts, concise emails, and prepared templates.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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