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Tourism and Leisure Reception Officer Training

Tourism and Leisure Reception Officer Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This concise, hands-on course develops skills to greet international families confidently, oversee seamless check-ins and check-outs, and manage resort services effectively. Master safety regulations, child-centric procedures, accessibility requirements, clear signage, written materials, and complaint management using professional communication, empathy, and organisation for a dependable, superior guest experience.

Elevify advantages

Develop skills

  • Resort operations mastery: manage check-in, services, and schedules efficiently.
  • Guest reception skills: greet families, verify bookings, and explain services promptly.
  • Accessibility expertise: assist guests with special needs for safe, adapted stays.
  • Safety and child care protocols: implement rules, mitigate risks, and safeguard children.
  • Complaint handling tactics: defuse situations and provide equitable solutions.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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