Log in
Choose your language

Professional Hotel and Catering Training

Professional Hotel and Catering Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course provides practical strategies for managing efficient shifts, upholding 4-star service standards, and ensuring guest satisfaction in hotel and catering environments. Participants will master checklists, standard operating procedures (SOPs), key performance indicators (KPIs), welcome protocols, complaint handling using the APIAF method, coordination with kitchen and events teams, and rigorous hygiene, safety, and quality controls to maintain organised, compliant operations ready for high-demand periods.

Elevify advantages

Develop skills

  • Shift planning expertise: create efficient, peak-ready schedules for hotels and restaurants.
  • 4-star operational knowledge: implement SOPs, KPIs, and service standards swiftly.
  • Guest interaction skills: greet, assist, and reassure guests using professional protocols.
  • Complaint management techniques: apply APIAF method to resolve issues and safeguard reviews.
  • Hygiene and safety oversight: conduct essential checks to ensure audit compliance.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

FAQs

Who is Elevify? How does it work?

Do the courses have certificates?

Are the courses free?

What is the course duration?

What are the courses like?

How do the courses work?

What is the duration of the courses?

What is the cost or price of the courses?

What is an EAD or online course and how does it work?

PDF Course