Porter Training
Acquire professional porter expertise for the travel and tourism sector, covering secure luggage management, guest-oriented service, damage avoidance, and effective communication. Enhance guest satisfaction, safeguard against injuries, and provide seamless, luxury-standard arrival experiences consistently.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Porter Training course develops essential service quality, safety, and communication abilities. Participants learn to handle high-volume workloads, adhere to logistics protocols, use ergonomic practices for health protection, and manage luggage securely. They practise guest engagement scripts, professional issue resolution, and incident reporting methods to ensure consistent, efficient, and impressive guest experiences daily.
Elevify advantages
Develop skills
- Peak-time service planning: manage porter workload effectively during busy periods.
- Safe luggage handling: utilise professional body mechanics, PPE, and cart techniques.
- Elite guest care: greet, escort, and assist travellers with refined service.
- Complaint resolution: de-escalate situations and manage damage claims with diplomacy.
- Hotel team coordination: collaborate seamlessly with front desk, concierge, and housekeeping.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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