PMR Agent Training
Develop professional skills as a PRM agent in busy airports. Master UK regulations, safe mobility assistance, effective communication with cultural sensitivity, incident response, and efficient procedures to provide safe, dignified service to passengers with reduced mobility. This course equips you with practical expertise for compliant and stress-free support.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
PRM Agent Training provides practical skills to confidently assist passengers with reduced mobility in busy terminals. Learn UK regulations, safe wheelchair and equipment handling, infection control, and time management. Master clear communication, cultural sensitivity, risk assessment, incident response, and use ready-to-apply checklists for smooth, compliant assistance.
Elevify advantages
Develop skills
- Mastery of PRM operations: triage, efficient routing, and multi-team coordination.
- Disability assistance skills: safe transfers, guiding, and respectful communication.
- UK PRM compliance: apply relevant regulations in daily airport operations.
- Incident response for PRM: manage risks, document events, and protect passenger rights.
- Hygiene and equipment safety: clean, operate, and maintain PRM mobility devices.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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