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Luxury Hotel Receptionist Training

Luxury Hotel Receptionist Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Luxury Hotel Receptionist Training equips you with practical tools for delivering refined five-star front desk service right away. Master VIP protocols, check-in procedures, early arrivals, room assignments, and seamless coordination with housekeeping, concierge, and bell teams. Excel in complaint handling, ethical upselling, overbooking strategies, plus ready-to-use scripts, emails, and templates to elevate guest satisfaction and revenue swiftly.

Elevify advantages

Develop skills

  • Mastery of luxury front desk operations: provide seamless five-star service from arrival to departure.
  • Coordination with PMS and operations: synchronise rooms, housekeeping, concierge, and bell services.
  • Upselling and revenue generation: promote ethical upgrades, packages, and bespoke experiences.
  • Exceptional guest communication: manage VIPs, complaints, and correspondence effortlessly.
  • Overbooking and incident management: implement swift, composed resolutions to retain guests.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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