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Hotel Receptionist Training

Hotel Receptionist Training
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

Enhance front desk proficiency through a practical course on check-in and check-out procedures, reservation management, upgrades, and overbooking resolutions. Master effective guest communication, complaint handling, service recovery, billing, payments, and corporate accounts. Improve time management, multitasking, professional behaviour, PMS data entry, shift handovers, and collaboration with essential hotel departments.

Elevify advantages

Develop skills

  • Master reservations: manage overbookings, upgrades, and walk-ins confidently.
  • Excel at front desk: perform check-ins, check-outs, and room assignments professionally.
  • Develop billing expertise: handle payments, folios, refunds, and audits precisely.
  • Apply service recovery: address complaints, disturbances, and difficult guests swiftly.
  • Enhance communication: liaise with teams, record incidents, and oversee peak shifts.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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