Hotel Front Desk & Reservations Training Course
Acquire mastery in hotel front desk and reservations: manage calls, check-ins, billing, overbookings, and guest complaints confidently. Perfect for travel and tourism professionals seeking impeccable service and advancement in hotel operations.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Hotel Front Desk and Reservations Training Course equips you with practical skills to handle calls, secure precise bookings, and operate PMS tools assuredly. Master streamlined check-in and check-out processes, payment and ID checks, overbooking avoidance, guest communication scripts, and dispute handling. Employ practical checklists, enhance time management, remain composed under pressure, and provide professional, efficient service throughout every shift.
Elevify advantages
Develop skills
- Professional reservations handling: secure, document, and confirm bookings swiftly.
- Expert PMS operations: manage check-in, check-out, folios, and room inventory.
- Overbooking control: prevent issues, relocate guests, and maintain satisfaction.
- Billing and disputes mastery: correct folios, process payments, and resolve complaints.
- Front desk workflow excellence: utilise checklists, prioritise tasks, and remain composed.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
FAQs
Who is Elevify? How does it work?
Do the courses have certificates?
Are the courses free?
What is the course duration?
What are the courses like?
How do the courses work?
What is the duration of the courses?
What is the cost or price of the courses?
What is an EAD or online course and how does it work?
PDF Course