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Hotel Front Desk & Reservations Training Course

Hotel Front Desk & Reservations Training Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Hotel Front Desk and Reservations Training Course equips you with practical skills to handle calls, secure precise bookings, and operate PMS tools assuredly. Master streamlined check-in and check-out processes, payment and ID checks, overbooking avoidance, guest communication scripts, and dispute handling. Employ practical checklists, enhance time management, remain composed under pressure, and provide professional, efficient service throughout every shift.

Elevify advantages

Develop skills

  • Professional reservations handling: secure, document, and confirm bookings swiftly.
  • Expert PMS operations: manage check-in, check-out, folios, and room inventory.
  • Overbooking control: prevent issues, relocate guests, and maintain satisfaction.
  • Billing and disputes mastery: correct folios, process payments, and resolve complaints.
  • Front desk workflow excellence: utilise checklists, prioritise tasks, and remain composed.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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