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Hotel Front Desk Receptionist Training Course

Hotel Front Desk Receptionist Training Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Hotel Front Desk Receptionist Training Course equips you with practical skills for managing arrivals, check-ins, check-outs, and room readiness confidently. Master professional guest interactions, essential English-Spanish service phrases, billing dispute resolution, handling noise and delay incidents, basics of PMS and POS systems, documentation protocols, and stress management techniques to safeguard reputation and ensure consistent high-quality service throughout every shift.

Elevify advantages

Develop skills

  • Guest communication mastery: handle check-in, complaints, and reviews with ease.
  • Billing dispute resolution: audit folios, explain charges, and prevent double bills.
  • Incident handling skills: manage noise, delays, and room issues with calm authority.
  • PMS and POS proficiency: run check-ins, vouchers, refunds, and reversals fast.
  • Peak-shift performance: triage guests, multitask, and stay resilient under stress.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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