Hospitality Reception Training
Master front desk reception skills for travel and tourism: professional check-in, guest communication, complaint handling, overbooking recovery, local tips, and multitasking tools. Deliver confident, polished service to international guests every shift. This course equips you with practical skills for confident management of check-ins, communications, and operations, ensuring smooth guest experiences.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
Hospitality Reception Training provides practical skills to manage check-in, guest communication, and front desk operations confidently. Learn precise English phrases for greetings, problem-solving, and complaints, plus tools for PMS, overbooking, local recommendations, multitasking, and time management for seamless guest stays.
Elevify advantages
Develop skills
- Professional check-in mastery: fast, polite, and compliant guest arrivals.
- Guest conflict resolution: calm English scripts to defuse and recover service.
- Front desk operations: PMS, room status, and SOPs for smooth daily workflow.
- Local expert guidance: clear directions, safety tips, and tailored suggestions.
- Reception multitasking: prioritise guests, manage queues, and stay in control.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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