APMR Agent Training
APMR Agent Training equips you with essential skills for safe mobility assistance, medical response, and effective communication to support passengers with reduced mobility (PRM). You will learn to coordinate seamlessly with airlines, security, and medical teams, ensuring dignified, compliant service in all airport scenarios, from routine assistance to peak-time pressures.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
APMR Agent Training provides practical skills to assist passengers with reduced mobility (PRM) safely and confidently. Master health and emergency responses, communication with low-English proficiency and visually impaired passengers, wheelchair handling and transfers, guide dog management, documentation, and coordination with airlines, security, and medical teams for compliant, dignified journeys.
Elevify advantages
Develop skills
- Emergency response for unwell passengers: act swiftly, document, and coordinate.
- Safe mobility and wheelchair assistance: execute confident transfers and boarding.
- Effective communication with low-vision and low-English passengers: clear, calm, respectful.
- Peak-time triage skills: rapidly assess needs and prioritise PRM support.
- Regulatory compliance for PRM and service animals: apply IATA, ICAO, and local regulations.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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