Network Outage Troubleshooting Course
Master practical network outage troubleshooting for FTTH and xDSL networks. Gain expertise in NOC coordination, CPE and plant diagnostics, OTDR and copper testing, root cause analysis, and repair verification to restore telecom services swiftly and enhance field reliability.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This course provides a swift, practical workflow for restoring network services confidently. You will learn to interpret NOC alarms, utilise OTDRs, power meters, and copper testers, isolate CPE and wiring faults, verify fibre and xDSL links, coordinate repairs, document findings, and implement preventive measures to reduce the frequency and duration of future incidents.
Elevify advantages
Develop skills
- Rapid outage triage: swiftly assess incidents and liaise with NOC teams.
- CPE and wiring diagnostics: identify ONT, modem, and in-home cabling faults promptly.
- FTTH/xDSL field testing: employ OTDR, meters, and loop tests to pinpoint plant issues.
- Root cause analysis: determine fibre, copper, power, and routing faults with evidence.
- End-to-end restoration: confirm repairs, record RCA, and prevent recurring outages.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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