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Network Outage Troubleshooting Course

Network Outage Troubleshooting Course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This course provides a swift, practical workflow for restoring network services confidently. You will learn to interpret NOC alarms, utilise OTDRs, power meters, and copper testers, isolate CPE and wiring faults, verify fibre and xDSL links, coordinate repairs, document findings, and implement preventive measures to reduce the frequency and duration of future incidents.

Elevify advantages

Develop skills

  • Rapid outage triage: swiftly assess incidents and liaise with NOC teams.
  • CPE and wiring diagnostics: identify ONT, modem, and in-home cabling faults promptly.
  • FTTH/xDSL field testing: employ OTDR, meters, and loop tests to pinpoint plant issues.
  • Root cause analysis: determine fibre, copper, power, and routing faults with evidence.
  • End-to-end restoration: confirm repairs, record RCA, and prevent recurring outages.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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