office IT support course
Gain expertise in practical Office IT support by troubleshooting Word startup problems, optimising Outlook performance, fixing network printer issues, and securely deploying remote tools. Develop structured checklists, meticulous documentation, and professional communication abilities tailored for contemporary IT settings, enabling efficient incident resolution and operational continuity.

4 to 360 hours flexible workload
valid certificate in your country
What will I learn?
This Office IT Support Course equips you with a practical toolkit to confidently resolve common office IT issues. Master step-by-step fixes for Word launch failures, sluggish or frozen Outlook, and shared printer faults. Employ secure remote access tools, effective communication, precise ticket logging, and proactive maintenance to swiftly address incidents and ensure seamless daily operations.
Elevify advantages
Develop skills
- Microsoft Office troubleshooting: rapidly resolve Word and Outlook problems in live office environments.
- Network printer support: expertly diagnose and fix slow, blank, or failed print jobs.
- Remote helpdesk workflow: efficiently triage, prioritise, and log support tickets professionally.
- Secure remote support: safely operate remote tools with clear, user-centric communication.
- Preventive IT maintenance: implement swift checks, backups, and runbooks to minimise disruptions.
Suggested summary
Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.What our students say
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