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office IT support course

office IT support course
4 to 360 hours flexible workload
valid certificate in your country

What will I learn?

This Office IT Support Course equips you with a practical toolkit to confidently resolve common office IT issues. Master step-by-step fixes for Word launch failures, sluggish or frozen Outlook, and shared printer faults. Employ secure remote access tools, effective communication, precise ticket logging, and proactive maintenance to swiftly address incidents and ensure seamless daily operations.

Elevify advantages

Develop skills

  • Microsoft Office troubleshooting: rapidly resolve Word and Outlook problems in live office environments.
  • Network printer support: expertly diagnose and fix slow, blank, or failed print jobs.
  • Remote helpdesk workflow: efficiently triage, prioritise, and log support tickets professionally.
  • Secure remote support: safely operate remote tools with clear, user-centric communication.
  • Preventive IT maintenance: implement swift checks, backups, and runbooks to minimise disruptions.

Suggested summary

Before starting, you can change the chapters and the workload. Choose which chapter to start with. Add or remove chapters. Increase or decrease the course workload.
Workload: between 4 and 360 hours

What our students say

I was just promoted to Prison System Intelligence Advisor, and the course from Elevify was crucial for me to be the chosen one.
EmersonPolice Investigator
The course was essential to meet the expectations of my boss and the company I work for.
SilviaNurse
Great course. Lots of valuable information.
WiltonCivil Firefighter

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